Return and Refund Policy

Last updated: March 13, 2025

Thank you for shopping at EarthsNaturalArtandJewelry.

If, for any reason, you are not completely satisfied with a purchase We invite You to review Our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Earth's Natural Art and Jewelry, LLC, 5205 Brentford Drive.
refer to the items offered for sale on the Service.
mean a request by You to purchase Goods from Us.
refers to the Website.
refers to EarthsNaturalArtandJewelry, accessible from https://www.earthsnaturalartandjewelry.com/
means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as application

Your Order Return Rights

You are entitled to return your order within 7 days only if the item you purchased does not match the description of the order you received. NOTE: This does not apply to slight color discrepancy. Actual colors may vary depending on the device you are using.

The deadline for returning an order is 7 days from the date on which You received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of return you must inform Us of your decision by means of a clear statement. You can inform of your decision by:

By email: ENAAJ79@gmail.com

By visiting this page on Our website: https://www.earthsnaturalartandjewelry.com/contact

By phone number: 240.899.1396

We will reimburse you no later than 14 days from the day on which We receive the returned goods. We will use the same means of payment as you used for the order. You will not be refunded any fees accrued from return or shipping costs.

Conditions for Returns

In order for the goods to be eligible for a return, please make sure that:

The goods were purchased in the last 7 days
The good are returned in 7 days
The goods are in the original packaging
The goods were not used or damaged

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
Custom made Goods of any kind
Goods that are on sale
Goods sold for a discounted rate

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in Our sole discretion.

Only regular priced goods may be refunded. Unfortunately, goods on sale or purchased at a discounted rate for whatever reason including but not limited to used coupons/ coupon code cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the Goods at the following address:

5205 Brentford Drive Rockville, MD 20852 USA

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and track-able mail service be used. We are unable to issue a refund without actual receipt of the goods or proof of returned delivery received.

Contact Us

If you have any questions about Our Returns and Refunds Policy, please contact Us:

By email: ENAAJ79@gmail.com

By visiting this page on Our website: https://www.earthsnaturalartandjewelry.com/contact

By phone number: 240.899.1396

Earth's Natural Art and Jewelry, LLC
Rockville, MD 20852